Privacy Policy
Learn how CoverGen protects your data and respects your privacy. Our commitment to data security and user rights is at the core of everything we build.
Last Updated: March 15, 2026
1. Introduction
Welcome to CoverGen! Our mission is to help Upwork freelancers save time and create compelling, tailored cover letters using the power of AI. This Privacy Policy explains how CoverGen ("we," "us," or "our") collects, uses, and protects your information when you use our browser extension and associated services (the "Service").
Your privacy and data security are at the core of our operations. We are committed to transparency and protecting the information you entrust to us. By using our Service, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
To provide our core functionality, we need to collect specific pieces of information. We only collect what is essential to generate your cover letter and operate the Service.
AI Generation Data
When you generate a cover letter, we access:
- Upwork Job Postings
- Public Profile Data
Service Operation
For authentication and security:
- Secure Auth Tokens
- Local Session Storage
3. What We DO NOT Collect
We believe in data minimization. To protect your privacy, we explicitly do not collect:
Passwords
Your Upwork credentials
Payments
Credit card or bank details
History
Browsing outside Upwork
Sensitive Data
Personal background info
4. How We Use Your Information
To provide and personalize the core AI generation service
To authenticate your account and secure your data
To improve our service via aggregated, anonymous analytics
To communicate important service updates with you
5. Data Storage, Security, and Retention
A. Data Storage
Auth tokens are stored locally on your device. Job and profile data is transmitted securely for processing and only stored permanently if you explicitly save a cover letter.
B. Data Security
We use industry-standard HTTPS/TLS encryption for all data transmission. Our infrastructure is hosted with reputable, high-security cloud providers.
C. Data Retention
We retain information only as long as necessary. You can delete your account and all associated data at any time via your dashboard or by contacting us.
6. Third-Party Services
We work with a limited number of trusted partners:
- Upwork.comRead-only job and profile data access
- Backend APIsOur secure processing infrastructure
- AI PartnersLLM providers with strict privacy agreements
We never sell, trade, or rent your personal information to third parties.
7. Your Rights and Choices
To exercise any of these rights, please contact us at support@covergen.io.
8. Compliance with Regulations
Chrome Store
Strict compliance with developer policies
CCPA
California consumer privacy protection
GDPR
EEA data protection and legal basis
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in technology, legislation, our operations, or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on this page with a new "Last Updated" date.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.